1-800 Help Line Volunteer Training

This training is designed for volunteers who want to support our 1-800 Help Line and assist community members navigating discrimination, rights violations, and crisis situations. Volunteers will learn how to respond with care, clarity, and confidence—grounded in our justice-centered framework.

The session will cover:

• How the 1-800 Help Line works

• Volunteer roles and responsibilities

• Active listening and trauma-informed response

• How to document concerns and route cases appropriately

• When and how to escalate issues for advocacy or legal support

No prior experience is required—just a commitment to showing up for the community with integrity, compassion, and accountability.

Date: Saturday, January 31, 2026
Time: 9:30 AM – 11:00 AM
Location: Zoom (register below to receive the Zoom link)

This training is essential for anyone interested in volunteering with the 1-800 Help Line.